Privacy Policy

1. Overview

This Privacy Policy describes how Tin Prints (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our store. We are committed to protecting your privacy and ensuring your data is handled in compliance with modern standards (CCPA, GDPR).

2. Information We Collect

To fulfill your orders and improve your experience, we collect the following types of information:

• Direct Identifiers: Name, shipping address, billing address, email address, and phone number.
• Payment Information: We do NOT store full credit card numbers. Payments are processed via encrypted third-party gateways (Shopify Payments, PayPal, ShopPay).
• Technical Data: IP address, browser type, and device information used during your visit.
• Custom Content: Photos and text you upload for personalized metal signs.

3. Cookies & Tracking

Our site uses cookies to enhance functionality. These include:

• Essential Cookies: Necessary for the checkout process and cart persistence.
• Analytics: Helping us understand which signs are most popular so we can improve our collections.
• Marketing: Allowing us to show you relevant advertisements based on your interests.

You can manage your cookie preferences through your browser settings at any time.

4. How We Use Information

Your data is used specifically for:

• Processing and shipping your high-gloss aluminum signs.
• Communicating order status and tracking information.
• Providing customer support for returns or damaged items.
• Protecting our store from fraudulent transactions.

5. Your Rights

Depending on your location, you have rights regarding your personal information, including:

• The right to access the personal information we hold about you.
• The right to request that your personal information be corrected or deleted.
• The right to opt-out of marketing communications.

To exercise these rights, please contact us at **privacy@tinprints.com**.

6. Data Retention

We retain your order information for our records unless and until you ask us to delete this information. Custom photos uploaded for signs are retained for 30 days following production to allow for damage-replacement processing, after which they are purged from our active production server.