We're Here to Help
Contact Our Family Team
At Tin Prints, we don't use offshore call centers. When you reach out, you're talking directly to our workshop team in Florida. We aim for transparency, speed, and absolute satisfaction.
Customer Support
Order updates, returns, help with mounting, or shipping questions.
info@tinprints.comPartnerships
Wholesale inquiries, corporate gifting, and affiliate applications.
partners@tinprints.comBefore You Email...
To help us serve you faster, please check the following:
- Order Status: Most tracking numbers take 24-48 hours to activate after the label is created.
- Include Order #: Please put your 4-digit order number in the email subject line.
- Damage Claims: If your sign arrived bent, please attach photos of the sign AND the box.
- Response Time: We typically respond within 1 business day (M-F, 9am - 5pm EST).
Workshop Location
All orders are processed and shipped from our Florida facility. While our workshop is not open for public walk-ins, you can reach us via mail at:
Tin Prints HQ
Manufacturing & Fulfillment Center
Florida, USA
Looking for a custom design? Visit our Custom Design Page to get started.